12-21-2018, 06:12 AM
Hi All,
I have a HP Pavilion 570-p044a Desktop PC currently running a AMD A12-9800 CPU. I am keen to upgrade to a Ryzen CPU but when installed, nothing happens, fans spin up but the screen stays blank. It appears the bios only supports 3 AMD APU's, with the A12-9800 being the highest.
I have updated bios's before, adding microcode to support Xeon CPU's in LGA775 systems etc. But I can not figure out how to make this happen with HP/AMD. Is it even possible?
PC Details:
https://support.hp.com/nz-en/document/c05736760
Motherboard Details:
https://support.hp.com/nz-en/document/c05408562
The current BIOS is attached. [attachment=15746]
Photos from CPU-Z/CPUID [attachment=15747][attachment=15748]
It looks like this HP Mainboard (Sunflower) has the same Chipset: AMD Promontory FCH
https://support.hp.com/nz-en/document/c06041787
And supports the same CPUs as mine PLUS Ryzen:
[attachment=15749]
Thanks in advance for your help.
Cheers
I have a HP Pavilion 570-p044a Desktop PC currently running a AMD A12-9800 CPU. I am keen to upgrade to a Ryzen CPU but when installed, nothing happens, fans spin up but the screen stays blank. It appears the bios only supports 3 AMD APU's, with the A12-9800 being the highest.
I have updated bios's before, adding microcode to support Xeon CPU's in LGA775 systems etc. But I can not figure out how to make this happen with HP/AMD. Is it even possible?
PC Details:
https://support.hp.com/nz-en/document/c05736760
Motherboard Details:
https://support.hp.com/nz-en/document/c05408562
The current BIOS is attached. [attachment=15746]
Photos from CPU-Z/CPUID [attachment=15747][attachment=15748]
It looks like this HP Mainboard (Sunflower) has the same Chipset: AMD Promontory FCH
https://support.hp.com/nz-en/document/c06041787
And supports the same CPUs as mine PLUS Ryzen:
[attachment=15749]
Thanks in advance for your help.
Cheers