[REQUEST] HP Pavilion 15-p010la Notebook: 8gb detectables but only 3.19 gb usables

[EddyWolf]

Hi, i hope no to bother you guys im new on this forum i have a HP Pavilion 15-p010la Notebook and a problem with my ram (8gb detectables but only 3.19 gb usables) and i want to know if could make a modified bios with advanced option to use the remap memory, because i dont see anything in my bios.

this is the link of the most updated bios for my laptop:
https://support.hp.com/us-en/drivers/sel...ku=F4H67LA

[DeathBringer]

Post a screenshot of third (Mainboard) tab of CPU-Z.
And show a screenshot of System Information in Windows.

[EddyWolf]

This is the CPU tab: https://ibb.co/pXHyWCs

And this is the mainboard tab: https://ibb.co/8YcpXB8

System information

https://ibb.co/1QvwCkR

[DeathBringer]

Scroll down System information and make new screenshot.

[EddyWolf]

This is the scrolled down

https://ibb.co/sV2wRCM

[DeathBringer]

OK. Now show a screenshot of GPU-Z.

[EddyWolf]

This is the GPU-Z screenshot

https://ibb.co/tXTN31g

[DeathBringer]

How many SODIMM in this laptop installed now?

[EddyWolf]

i guess it have 2 but i never installed a new one since i buy it

[DeathBringer]

Check RAM amount with Windows Live DVD/USB