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Hey all,
Sorry if i am posting in the incorrect forum but I would like some assistance.
I recently picked up an Acer E1-531 laptop which suffers from the black screen of death.
I have been doing a lot of digging and feel like I am very close to getting this fixed but need a bit of a push.
Background:
The system would only turn on for a few seconds (no fan, no HDD activity) and then off and just repeat this cycle.
I did some digging and located the steps to update the bios using crisis recovery.
When I remove the battery and power cable, hold FN-ESC, plug the power in, and turn it on the fan(s) will turn on and it will remain this way indefinitely.
I have downloaded the latest bios update from Acer and put the .fd file (Q5WV1X64.fd) on a USB drive formatted FAT and gone through the listed above but it does not seem to be updating the bios.
I have read in a few spots that the file name has to be exact and ended up using PhoenixTool.exe to determine the correct file name based on the .fd file. The tool spit out "Q5WV1X64.f?" as the appropriate file name. I can't use a ? in a file name and assumed that I should use .fd - no luck.
So, this leads me to my questions:
1. Has anyone used crisis recovery for an Acer E1-531? If so, can you confirm if Q5WV1X64.fd is the correct file name to use?
2. Does the fact that the file extension is f? instead of fd mean that there was an issue with phoenixtool?
3. Can someone confirm if these are the correct steps for my system to update bios using crisis recovery:
a. Download the latest bios and locate the .fd file.
b. Use phoenixtool.exe to determine what the .fd file should be renamed to.
c. Format a USB thumb drive to FAT (not FAT32 or NTFS) file system
d. Move the .fd file (and only the .fd file) to the USB thumb drive.
e. Remove the battery and power cable from the system
f. Insert the USB thumb drive into the laptop
g. Hold FN and ESC - plug the power cable in - press power - release FN, ESC, power when the fans turn on.
h. Wait to determine if the update takes.
I feel like i am very close to getting this done and am missing a small step or need to change the file name to something different.
I appreciate any help!
Cheers,
Chris