1 hour ago
Hello everyone,
I’m fairly new to BIOS/firmware topics and I’m facing an issue with my Lenovo Legion 5 15ITH6H laptop.
Device details:
The laptop was working normally, but after being powered off for a long period, it started showing a white screen with the message “Device Freeze”, without much additional information.
After discussing with some friends, one hypothesis is that this might be related to Absolute/Computrace (possibly triggered after long inactivity or some kind of remote lock).
Questions:
Thank you in advance.
I’m fairly new to BIOS/firmware topics and I’m facing an issue with my Lenovo Legion 5 15ITH6H laptop.
Device details:
- Model: Legion 5 15ITH6H
- S/N: PE09EVFP
The laptop was working normally, but after being powered off for a long period, it started showing a white screen with the message “Device Freeze”, without much additional information.
After discussing with some friends, one hypothesis is that this might be related to Absolute/Computrace (possibly triggered after long inactivity or some kind of remote lock).
Questions:
- Is this “Device Freeze” screen typically related to Absolute/Computrace on this model?
- Is it possible to resolve this by reflashing the BIOS and/or EC?
- If yes, which dumps/files would be needed (BIOS dump, EC dump, serial, UUID, etc.)?
- Is there any significant risk of bricking the motherboard during this procedure?
Thank you in advance.





